Refund policy
Returning Items Bought from Prettypopsworld.com
If you’re not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition; shrink-wrapped or sealed products must be unopened. Shipping fees are not refunded.
Ship the item to the Returns Department. The packing slip in your shipment has specific instructions for returns.
If you are sending us a return because you were not sent the item(s) you ordered, indicate on the Packing Slip/Shipping Confirmation the item(s) that you were supposed to receive so the warehouse knows how to process the return.
Returns should be sent to:
AC Publishing Limited Co
Returns Department
ORDER #: (Insert Your Order Number)
415 Peachtree Pkwy Suite 250
Cumming, GA 30041
Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.
If you are returning a gifted item that was purchased on prettypopsworld.com, a Pretty Pops World Gift Card will be issued for the purchase price of the item within 60 days of purchase.
Please Note: If you used PayPal to complete your order, the store will provide a store credit in the form of Pretty Pops World Gift Card or in-store credit. The store will also issue a store credit for returns of textbook purchases.